At Jinan Qinzhi Heavy Duty Truck Parts Co., Ltd. we strive to provide products and excellent customer service. We understand that sometimes a product may not meet your expectations. In such an event, we offer a refund policy that allows you to return the product within a certain period of time from the date of purchase.

 Please note that we cannot make any promises or guarantees about the outcome of any product that we offer. We strive to provide high-quality products, but the success of any product depends on various factors that are outside of our control. Therefore, we cannot offer refunds based on the outcome of any product.

Our refund policy is as follows:

If you are not satisfied with the product, you may be eligible for a return. To initiate a return, please contact us at qinzhiautoparts@gmail.com.

The product must be in its original packaging and in new condition to be eligible for a return. Shipping and handling fees are non-refundable.

Once we receive the product, we will evaluate it and determine whether a return is appropriate. Please note that we reserve the right to refuse a return if the product does not meet our return policy criteria.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us at qinzhiautoparts@gmail.com. 

At Jinan Qinzhi Heavy Duty Truck Parts Co., Ltd. we strive to provide timely and efficient delivery of our products to our customers. We ship our products to customers both domestically and internationally.

Domestic Shipping:

We ship our products within mainland China via various shipping carriers, depending on the product and the location of the customer.

Domestic shipping fees may vary depending on the weight and size of the product, as well as the shipping destination.

The estimated delivery time for domestic shipments is typically within 3-7 business days, depending on the shipping carrier and the shipping destination.

International Shipping:

We ship our products to international customers via various shipping carriers, depending on the product and the location of the customer.

International shipping fees may vary depending on the weight and size of the product, as well as the shipping destination.

The estimated delivery time for international shipments varies depending on the shipping carrier and the shipping destination. Delivery times may be affected by customs and other factors outside of our control. Please note that we are not responsible for any customs duties, taxes, or fees that may be imposed by the destination country. The customer is responsible for any such fees.

If you have any questions or concerns about shipping, please do not hesitate to contact us at qinzhiautoparts@gmail.com.